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Here you will find information about our apps, e-books, e-journals or our learning and knowledge platforms. If you have any questions about redeeming codes or registering, our help videos will help you.

Here you can find out everything about your personal data - e.g. how to change address or bank details, update your email address or request a data deletion. You can also find information on customer numbers, invoices and SEPA mandates here.

Find out how to make returns, what to do in the event of incorrect or missing deliveries and what shipping costs apply. Information on delivery times and international shipments is also included.

Here you will find help with access data, data changes in the Thieme account, license information and platform overviews. Further links to FAQs and support videos will help you to use our digital services.

Would you like to cancel an order or a subscription? Here you will find the appropriate forms and information on deadlines and procedures for books, eJournals and digital platforms.

All information about our e-books - from the formats offered (PDF, EPUB), technical requirements and download options to questions about use on multiple devices, copy protection or returns - is compiled here. If you have any further questions, please contact our technical support team.

In this section you will find answers about the term, notice periods and starting issues of your eJournal subscription. You will also find information on ordering individual issues, receiving invoices, online access to content, changing subscriptions and possible discounts and benefits.

Would you like to submit a book manuscript or journal article to Thieme? Here you can find out how the publication process works, who to contact for support and who to get in touch with if you have any questions about remuneration.

Get an overview of Thieme's analog and digital products - from medical knowledge platforms such as eRef and via medici to continuing education offerings such as CNE. Here you will also find information on test access and access options.

Here you will find answers to frequently asked questions that are not directly related to a product - for example about applying to Thieme, gift vouchers, newsletter registration, payment methods, invoice dispatch or product safety. A contact form is also available for feedback.