Technical support (9)
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Have you forgotten your access data?
Read moreYour access data, such as password or user name, can be sent to your registered e-mail address via this link. To change your e-mail address or username, please fill in the contact form below.
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Would you like to redeem a book code?
If you would like to redeem a code from a Thieme book in one of our learning and knowledge platforms and need support, our help videos will show you how to do it. You can find the right video in the YouTube playlist “Einfach erklärt”...Read more -
Do you have questions about using our e-journals?
Read moreIf you have any technical questions about our e-journals, please use the contact form below.
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Do you have questions about using our e-books?
Read moreIf you have any technical questions about our e-books, please use the contact form below.
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Do you have questions about using our learning or knowledge platforms?
Read moreIf you have any technical questions about our learning or knowledge platforms, please use the contact form below.
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Do you have questions about using our apps?
For technical questions about our apps, please use the contact form below.Read more -
Would you like to register for the CNE knowledge platform?
Would you like to register on our CNE knowledge platform and need help. Our help video shows you how...Read more -
Have you purchased a code for the "Heilpraktiker Prüfungstrainer Psychotherapie" and would like to redeem it?
You have purchased a code for the "Heilpraktiker Prüfungstrainer Psychotherapie", would like to redeem it and need help. Our help video shows you how...Read more -
Have you purchased a code to use the "retten Prüfungstrainer Rettungssanitäter" and would like to redeem it?
You have purchased a code for using the "retten Prüfungstrainer Rettungssanitäter", would like to redeem it and need help. Our help video shows you how...Read more
Do you still need help?
We are happy to support you by phone!
Availability by telephone
Monday - Thursday: 09:00 - 17:00 CET
Friday: 09:00 - 16:00 CET
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Technical Support
+49 711 8931-420 -
Thieme journals
+49 711 8931-321 -
Thieme Books
+49 711 8931-900 -
Other concerns
+49 711 8931-0